Author Details Implementation of a national, nurse-led telephone health service in Scotland: assessing the consequences for remote and rural localities Anne Roberts1 BA(Hons), Research fellow, a.roberts@abdn.ac.uk David Heaney2 MA, Associate director, d.heaney@abdn.ac.uk Gill Haddow3 PhD, Research fellow, gill.haddow@ed.ac.uk Catherine O'Donnell4 PhD, FHEA, Senior lecturer in primary care research & development, Kate.O'Donnell@clinmed.gla.ac.uk 1, 2 Centre for Rural Health, Centre for Health Sciences, University of Aberdeen, Inverness, Scotland. 3 ESRC Innogen Centre, The University of Edinburgh, Edinburgh, Scotland. 4 General Practice and Primary Care, University of Glasgow, Glasgow, Scotland. Correspondence: A Roberts, Centre for Rural Health, Centre for Health Sciences, Old Perth Road, Inverness IV2 3JH, Scotland  Author contribution: Anne Roberts: original concept. David Heaney: contributed to drafts. Gill Haddow: contributed to drafts. Catherine A O'Donnell: contributed to drafts. Citation: Roberts A, Heaney D, Haddow G, O'Donnell CA.  Implementation of a national, nurse-led telephone health service in Scotland: assessing the consequences for remote and rural localities. Rural and Remote Health 9: 1079. (Online) 2009. Available: http://www.rrh.org.au Received: 5 September 2008 Revised: 11 February 2009 Accepted: 3 April 2009