Jenny Bigelow has been with the journal for over 14 years. She works from regional Geelong, Victoria, and deals with the day-to-day running of the journal. She manages the smooth flow of manuscripts through the publication process and coordinates development of the journal site. She has specific graphics skills which are essential to formatting and presenting tables and figures for online publication. Jenny is an expert advisor for reviewers and journal users. Post-production, Jenny is the efficient liaison for indexing services and other agencies, and manages site statistics as well as creating the article printable pdf version. She is the friendly response from the ejrh email address. Jenny works closely with the Senior Editor.